Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
SteamPure™ is a compact, high-power garment steamer designed to remove wrinkles from clothes in seconds, no ironing board needed
Who is it for?
It’s made for anyone who wants crisp, fresh clothes without wasting time ironing, perfect for travelers, busy mornings, and quick outfit touch-ups.
How long does it take to heat up?
SteamPure™ heats up in 25–45 seconds, ready to use almost instantly.
Can it replace my iron?
Yes! for most clothes and fabrics, SteamPure™ delivers fast, smooth results without needing an iron or board.
2. Product Questions
How long does one water fill last?
A full tank provides around 8–10 minutes of continuous steam, depending on your selected mode.
Can I use tap water?
For best performance and long-term durability, use distilled or purified water only
What is the voltage?
The device supports 110V (US version). If you’re outside the US, please use a compatible voltage converter.
Can it be used on curtains, sofas, or bedding?
Yes! SteamPure™ works great on household fabrics — just hold the steamer a few inches away from the surface.
3. Payment Questions
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay.
Is my payment information secure?
Absolutely! All transactions are processed using SSL-encrypted payment gateways to protect your data.
Can I pay in installments?
Yes, we offer Shop Pay Installments for eligible customers during checkout.
4. Shipping Questions
How long does shipping take?
Our average delivery time is 5 to 7 business days depending on your location. Orders are processed within 24 hours and shipped from our nearest warehouse to ensure fast delivery.
How much does shipping cost?
Shipping is free on all orders over $30. For smaller orders, the cost will be calculated at checkout based on your location.
Do you offer free shipping?
Yes! We offer free worldwide shipping for all orders over $50. You’ll see the exact cost (if any) during checkout before completing your purchase.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes. Please make sure to provide a complete and accurate shipping address to avoid any delays in delivery.
5. Contact Questions
How can I contact customer service?
You can reach our support team anytime by emailing zennstorebusiness@gmail.com. We usually respond within 5 hours.
What are your business hours?
Our customer service is available 7 days a week, from 9:00am to 5:00pm EST.
How can I provide feedback?
We love hearing from our customers! You can share your feedback through our contact page, or email us directly at zennstorebusiness@gmail.com
Do you have a physical address?
Our main office operates remotely for faster global support. For any return or warranty requests, please contact us first at zennstorebusiness@gmail.com so we can provide the correct return instructions
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